all faqs (admin)

{
    "message": "FAQ list retrieved successfully",
    "data": [
        {
            "id": "828c737c-ca2d-4bb4-8a93-029fdf7497e1",
            "question": "How can I contact customer support?",
            "answer": "You can reach us via the Contact page — by email or live chat when available. Please include your order number for order-related questions so we can help you faster.",
            "isActive": true,
            "createdAt": "2026-03-01T04:35:05.658Z",
            "updatedAt": "2026-03-01T04:35:05.658Z"
        },
        {
            "id": "2504fb95-e204-4706-af63-f8990b52ad56",
            "question": "I forgot my password. How do I reset it?",
            "answer": "On the sign-in page, use the “Forgot password?” link. Enter the email address associated with your account and follow the instructions sent to your inbox to set a new password.",
            "isActive": true,
            "createdAt": "2026-03-01T04:33:52.307Z",
            "updatedAt": "2026-03-01T04:33:52.307Z"
        },
        {
            "id": "d482bdbb-9e40-4bce-a3f4-a5f3914332df",
            "question": "Is my personal and payment information safe?",
            "answer": "Yes. We do not store your full payment details on our servers. Payments are handled by a certified payment gateway. Your account data is protected and we follow best practices to keep your information secure.",
            "isActive": true,
            "createdAt": "2026-03-01T04:32:53.136Z",
            "updatedAt": "2026-03-01T04:32:53.136Z"
        },
        {
            "id": "6e559b04-fb36-4842-a842-a8f8471a2044",
            "question": "How do I change or cancel my order?",
            "answer": "Orders can only be changed or cancelled while they are still in “Pending” or unpaid status. Once payment is confirmed, we start processing immediately. If you need to cancel a pending order, do so from the order detail page or contact us as soon as possible.",
            "isActive": true,
            "createdAt": "2026-03-01T04:31:53.962Z",
            "updatedAt": "2026-03-01T04:31:53.962Z"
        },
        {
            "id": "ddcc5982-f25a-414e-b672-d05ec657a1e7",
            "question": "What is your return or refund policy?",
            "answer": "We want you to be happy with your purchase. If an item arrives damaged or not as described, please contact us with your order number and details. We’ll work with you to resolve the issue, which may include a replacement or refund according to our return policy.",
            "isActive": true,
            "createdAt": "2026-03-01T04:31:04.652Z",
            "updatedAt": "2026-03-01T04:31:04.652Z"
        },
        {
            "id": "33988fa4-baf5-4ee1-a271-71124513e6c1",
            "question": "How can I track my order?",
            "answer": "After placing an order, go to My Orders in your account. Click on an order to see its current status (e.g. Pending, Paid, Shipped, Delivered). If a tracking number is available, it will be shown there.",
            "isActive": true,
            "createdAt": "2026-03-01T04:30:04.126Z",
            "updatedAt": "2026-03-01T04:30:04.126Z"
        },
        {
            "id": "e65fa406-2955-424e-ae92-846ffa2fab93",
            "question": "What payment methods do you accept?",
            "answer": "We accept major credit and debit cards, bank transfers, and e-wallets through our payment provider. All transactions are encrypted and secure. You’ll be redirected to a secure payment page to complete your purchase.",
            "isActive": true,
            "createdAt": "2026-03-01T04:29:02.529Z",
            "updatedAt": "2026-03-01T04:29:02.529Z"
        },
        {
            "id": "06a9a1ec-0b01-4d5f-9667-55221ef8d5aa",
            "question": "How do I place an order?",
            "answer": "Browse our catalog, add items to your cart, and go to Checkout. Sign in or create an account, choose a shipping address, and complete payment via our secure payment partner. You’ll receive an order confirmation and can track the status in My Orders.",
            "isActive": true,
            "createdAt": "2026-03-01T04:28:00.542Z",
            "updatedAt": "2026-03-01T04:28:00.542Z"
        }
    ]
}